Patent Pending

Returns, Refunds and Exchanges Policy -- How To Return An Item

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Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 

1. Please email info@medicaldraincarrier.com to request a refund and we will assign you a tracking #.


2. Mail your returned item to:
     Medical Drain Carrier
     Returns Department 
     2110 K St.
     Sacramento CA 95816

 
3. Include in your package a signed letter stating the reason for your return.. 

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 

Restocking Fee

Items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 


Payment PolicyAccepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)
Check/Money Order

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded. 

Mailing Address For Check/Money Order

     Medical Drain Carrier
     2110 K St.  

     Sacramento CA 95816


Shipping PolicyTurnaround

All orders are shipped within 24 hours Monday - Friday 8am - 5pm (PST).

We use USPS Priority Mail to deliver our orders:


Inquiries? Contact our offices at 916-794-1653.